Frequently Asked Questions

Q: What is GTS?

A: GTS is a non-asset based third party logistics (3PL) company providing comprehensive transportation management services to clients nationwide. Operating from a centralized Logistics Control Center in Hudson, Ohio, GTS is a single source, full-service transportation provider.

Q: What are the transportation management services your company provides?

A: GTS specializes in TM services - it is our core business. Compared to our competitors, GTS is able to offer dynamic TM services at a lower operating cost and a quicker startup timeline. We handle all shipping requirements - for both inbound and outbound activity. Through contracts with more than 1,000 transportation providers, GTS maintains a dynamic domestic and international network of multi-modal carriers. Transportation management services include: shipment planning, carrier management, shipment execution, optimization, track and trace, freight bill audit and pay, consolidated invoicing, and shipment visibility.

Q: Who are GTS' current clients?

A: GTS works with companies of all sizes and needs.

Q: What shipping modes are available through your transportation management programs?

A: Shipping modes available through GTS include:

  • Less-than-truckload
  • Full truckload
  • Air freight
  • International
  • Parcel
  • Expedite

Q: Who actually transports my products?

A: GTS contracts with major national and international carriers to service the transportation needs of its clients.

Q: What is the Total Solutions Program (TSP)?

A: The GTS Total Solutions Program (TSP) is a powerful combination of savings and service. We analyze available resources and identify the optimum routing and rating that results in the ultimate satisfaction of our clients. GTS is able to attain the best savings available for each client based on their unique shipping requirements.

Q: What are the benefits of using the GTS TSP?

A: First, we'll customize a complete transportation program that is just right for you. Second, you'll see an immediate impact on your costs of goods and profit margins. Finally, you can be assured that your freight will be dispatched and routed according to your specific requirements.

Q: What kind of savings can I expect?

A: GTS has achieved impressive bargaining power with major carriers - power it puts to work for you to increase your bottom line. Whether you ship daily, weekly or monthly, our proven program can help you reduce your transportation costs by 5 to 35 percent.

Q: Will you do an analysis of my freight bills so I can see how much I can save?

A: GTS will develop a FREE* savings analysis on your initial inquiry. All we need is a representative sampling of your paid freight bills. Nine out of 10 companies yield substantial savings with GTS. Let us show you how much you can save by becoming one of our valued clients.

*A typical savings analysis is valued at $750. The prospective client will preauthorize any analysis requiring additional resources and/or charges.

Q: How do I become enrolled in the program?

A: Call GTS toll-free at 800.689.6255. Ask for a member of our business development team and they will fax or E-mail an enrollment form to you.

Q: Once enrolled, how do I order shipping services?

A: Orders may be placed via phone, fax, or E-mail. GTS will also provide a price quote, if needed, prior to scheduling your shipment.

Q: Does GTS offer customer service?

A: The GTS Logistics Control Center provides coverage 24 hours a day, seven days a week. We're fast and reliable and you can count on expert assistance from our skilled transportation specialists. We'll do whatever it takes to meet your transportation needs and exceed your expectations.

Q: I have a lot of critical shipments. Can GTS handle these?

A: Through our comprehensive, global network of shipping sources, even the most critical deliveries are easily managed.

Q: How can I get information about my shipments?

A: Your can call the GTS Logistics Control Center for information about a particular shipment, including its current delivery status and location. We also offer our clients online tracking and tracing options.

Q: Do you offer any small package programs?

A: Every organization is looking for a new and creative way to employ best business practices while increasing profitability. The core services offered through GTS Parcel Solutions have created a business model to assist decision makers in achieving increased profitability in the small package environment while producing measurable data/results. Our model focuses on three key services:

  • Carrier Negotiation - identify immediate potential savings directly to bottom line
  • Weekly Auditing/Monitoring - auditing/monitoring of carrier billing accuracy and identifying potential credits from accessorials
  • Process Improvements - recommendations for process improvements, which will favorably impact your company's profitability and/or operating efficiencies

Q: Whom do I call for more information about a specific transportation management program offered by GTS?

A: The GTS business development team is well informed about the wide array of services we offer and are happy to help determine how we can best serve you. For shipments more than 150 pounds, call 800.689.6255 or send an E-mail to sales@onestopshipping.com.